Privacy Policy

Privacy Policy

Privacy Policy

Last updated: May 11, 2024


We value your privacy very highly. Please read this Privacy Policy carefully before using the https://leverageflo.ai Website (the "Website") operated by Leverage Flo AI Ltd, Company number 15698281 ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.


Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.


By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information


We collect and store any and all information that you enter on this Website. In the last 12 months, we have collected and stored the following information about individuals using our Website:


Identifying information - Name

Specific piece of information

Name

Legal basis for processing this information

  • The user has provided consent to the processing of their information;

  • Processing is necessary to perform a contract with the user;

  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;

  • Processing is necessary for compliance with a legal obligation.


Where we get this information

  • Information submitted by the consumer;

  • Social networks;

  • Surveys;

  • Tracking pixels;

  • The observation and recording of activities by the business, such as through the use of cookies.


How we use this information

  • Analytics;

  • Debugging to identify and repair errors;

  • Enforcing our Terms of Service;

  • Marketing and advertising;

  • Participation in surveys and contests;

  • Performing services;

  • Providing customer service;

  • Providing financing;

  • Resolving disputes;

  • Verifying customer information.


What happens if we don't have this information

  • Our use of your data for analytics will not be possible;

  • Our use of your data for debugging to identify and repair errors will not be possible;

  • Our use of your data for enforcing our Terms of Service will not be possible;

  • Our use of your data for marketing and advertising will not be possible;

  • Our use of your data for participation in surveys and contests will not be possible;

  • Our use of your data for performing services will not be possible;

  • Our use of your data for providing customer service will not be possible;

  • Our use of your data for providing financing will not be possible;

  • Our use of your data for resolving disputes will not be possible;

  • Our use of your data for verifying customer information will not be possible.


Identifying information - Phone number

Specific piece of information

Phone number

Legal basis for processing this information

  • The user has provided consent to the processing of their information;

  • Processing is necessary to perform a contract with the user;

  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;

  • Processing is necessary for compliance with a legal obligation.


Where we get this information

  • Information submitted by the consumer;

  • Social networks;

  • Surveys;

  • Tracking pixels;

  • The observation and recording of activities by the business, such as through the use of cookies.


How we use this information

  • Analytics;

  • Debugging to identify and repair errors;

  • Enforcing our Terms of Service;

  • Marketing and advertising;

  • Participation in surveys and contests;

  • Performing services;

  • Providing customer service;

  • Providing financing;

  • Resolving disputes;

  • Verifying customer information.


What happens if we don't have this information

  • Our use of your data for analytics will not be possible;

  • Our use of your data for debugging to identify and repair errors will not be possible;

  • Our use of your data for enforcing our Terms of Service will not be possible;

  • Our use of your data for marketing and advertising will not be possible;

  • Our use of your data for participation in surveys and contests will not be possible;

  • Our use of your data for performing services will not be possible;

  • Our use of your data for providing customer service will not be possible;

  • Our use of your data for providing financing will not be possible;

  • Our use of your data for resolving disputes will not be possible;

  • Our use of your data for verifying customer information will not be possible.


Identifying information - Email address

Specific piece of information

Email address

Legal basis for processing this information

  • The user has provided consent to the processing of their information;

  • Processing is necessary to perform a contract with the user;

  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;

  • Processing is necessary for compliance with a legal obligation.


Where we get this information

  • Information submitted by the consumer;

  • Social networks;

  • Surveys;

  • Tracking pixels;

  • The observation and recording of activities by the business, such as through the use of cookies.


How we use this information

  • Analytics;

  • Debugging to identify and repair errors;

  • Enforcing our Terms of Service;

  • Marketing and advertising;

  • Participation in surveys and contests;

  • Performing services;

  • Providing customer service;

  • Providing financing;

  • Resolving disputes;

  • Verifying customer information.


What happens if we don't have this information

  • Our use of your data for analytics will not be possible;

  • Our use of your data for debugging to identify and repair errors will not be possible;

  • Our use of your data for enforcing our Terms of Service will not be possible;

  • Our use of your data for marketing and advertising will not be possible;

  • Our use of your data for participation in surveys and contests will not be possible;

  • Our use of your data for performing services will not be possible;

  • Our use of your data for providing customer service will not be possible;

  • Our use of your data for providing financing will not be possible;

  • Our use of your data for resolving disputes will not be possible;

  • Our use of your data for verifying customer information will not be possible.


Internet or other electronic activity - Browsing history

Specific piece of information

Browsing history

Legal basis for processing this information

  • The user has provided consent to the processing of their information;

  • Processing is necessary to perform a contract with the user;

  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;

  • Processing is necessary for compliance with a legal obligation.


Where we get this information

  • Information submitted by the consumer;

  • Social networks;

  • Surveys;

  • Tracking pixels;

  • The observation and recording of activities by the business, such as through the use of cookies.


How we use this information

  • Analytics;

  • Debugging to identify and repair errors;

  • Enforcing our Terms of Service;

  • Marketing and advertising;

  • Participation in surveys and contests;

  • Performing services;

  • Providing customer service;

  • Providing financing;

  • Resolving disputes;

  • Verifying customer information.


What happens if we don't have this information

  • Our use of your data for analytics will not be possible;

  • Our use of your data for debugging to identify and repair errors will not be possible;

  • Our use of your data for enforcing our Terms of Service will not be possible;

  • Our use of your data for marketing and advertising will not be possible;

  • Our use of your data for participation in surveys and contests will not be possible;

  • Our use of your data for performing services will not be possible;

  • Our use of your data for providing customer service will not be possible;

  • Our use of your data for providing financing will not be possible;

  • Our use of your data for resolving disputes will not be possible;

  • Our use of your data for verifying customer information will not be possible.


Internet or other electronic activity - Search history

Specific piece of information

Search history

Legal basis for processing this information

  • The user has provided consent to the processing of their information;

  • Processing is necessary to perform a contract with the user;

  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;

  • Processing is necessary for compliance with a legal obligation.


Where we get this information

  • Information submitted by the consumer;

  • Social networks;

  • Surveys;

  • Tracking pixels;

  • The observation and recording of activities by the business, such as through the use of cookies.


How we use this information

  • Analytics;

  • Debugging to identify and repair errors;

  • Enforcing our Terms of Service;

  • Marketing and advertising;

  • Participation in surveys and contests;

  • Performing services;

  • Providing customer service;

  • Providing financing;

  • Resolving disputes;

  • Verifying customer information.


What happens if we don't have this information

  • Our use of your data for analytics will not be possible;

  • Our use of your data for debugging to identify and repair errors will not be possible;

  • Our use of your data for enforcing our Terms of Service will not be possible;

  • Our use of your data for marketing and advertising will not be possible;

  • Our use of your data for participation in surveys and contests will not be possible;

  • Our use of your data for performing services will not be possible;

  • Our use of your data for providing customer service will not be possible;

  • Our use of your data for providing financing will not be possible;

  • Our use of your data for resolving disputes will not be possible;

  • Our use of your data for verifying customer information will not be possible.


Internet or other electronic activity - Information regarding your interaction with our website or application

Specific piece of information

Information regarding your interaction with our website or application

Legal basis for processing this information

  • The user has provided consent to the processing of their information;

  • Processing is necessary to perform a contract with the user;

  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;

  • Processing is necessary for compliance with a legal obligation.


Where we get this information

  • Information submitted by the consumer;

  • Social networks;

  • Surveys;

  • Tracking pixels;

  • The observation and recording of activities by the business, such as through the use of cookies.


How we use this information

  • Analytics;

  • Debugging to identify and repair errors;

  • Enforcing our Terms of Service;

  • Marketing and advertising;

  • Participation in surveys and contests;

  • Performing services;

  • Providing customer service;

  • Providing financing;

  • Resolving disputes;

  • Verifying customer information.


What happens if we don't have this information

  • Our use of your data for analytics will not be possible;

  • Our use of your data for debugging to identify and repair errors will not be possible;

  • Our use of your data for enforcing our Terms of Service will not be possible;

  • Our use of your data for marketing and advertising will not be possible;

  • Our use of your data for participation in surveys and contests will not be possible;

  • Our use of your data for performing services will not be possible;

  • Our use of your data for providing customer service will not be possible;

  • Our use of your data for providing financing will not be possible;

  • Our use of your data for resolving disputes will not be possible;

  • Our use of your data for verifying customer information will not be possible.


Internet or other electronic activity - Information regarding your interactions with advertisements

Specific piece of information

Information regarding your interactions with advertisements

Legal basis for processing this information

  • The user has provided consent to the processing of their information;

  • Processing is necessary to perform a contract with the user;

  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;

  • Processing is necessary for compliance with a legal obligation.


Where we get this information

  • Information submitted by the consumer;

  • Social networks;

  • Surveys;

  • Tracking pixels;

  • The observation and recording of activities by the business, such as through the use of cookies.


How we use this information

  • Analytics;

  • Debugging to identify and repair errors;

  • Enforcing our Terms of Service;

  • Marketing and advertising;

  • Participation in surveys and contests;

  • Performing services;

  • Providing customer service;

  • Providing financing;

  • Resolving disputes;

  • Verifying customer information.


What happens if we don't have this information

  • Our use of your data for analytics will not be possible;

  • Our use of your data for debugging to identify and repair errors will not be possible;

  • Our use of your data for enforcing our Terms of Service will not be possible;

  • Our use of your data for marketing and advertising will not be possible;

  • Our use of your data for participation in surveys and contests will not be possible;

  • Our use of your data for performing services will not be possible;

  • Our use of your data for providing customer service will not be possible;

  • Our use of your data for providing financing will not be possible;

  • Our use of your data for resolving disputes will not be possible;

  • Our use of your data for verifying customer information will not be possible.


We are not required to collect this information by a law, court order, nor by a tribunal order. We do not combine nor link the personal information that we hold about you.


Note that we do not use your personal information for the purposes of targeted advertising, nor for profiling. Please see the "Your Rights" section below for more information about exercising your privacy rights related to profiling and targeted advertising.


With whom we share your personal information


In the last 12 months, we have disclosed and shared the personal information below with the following third parties for the following reason(s):


Identifying information - Name

Specific piece of personal information shared and disclosed

Name

Categories of third parties with whom personal information is/was shared and disclosed

  • Customer management systems;

  • Data analytics providers;

  • Email marketing vendors;

  • Email service providers;

  • Financial transactions processors;

  • Hosting providers;

  • Parties that need to operate the website.


Reason(s) for sharing and disclosing

  • To market to you via email;

  • To manage our interactions with you;

  • To process transactions;

  • To enforce our Terms of Service;

  • To provide you with advertisements;

  • To analyze your interactions with us or our website.


Identifying information - Phone number

Specific piece of personal information shared and disclosed

Phone number

Categories of third parties with whom personal information is/was shared and disclosed

  • Customer management systems;

  • Data analytics providers;

  • Email marketing vendors;

  • Email service providers;

  • Financial transactions processors;

  • Hosting providers;

  • Parties that need to operate the website.


Reason(s) for sharing and disclosing

  • To market to you via email;

  • To manage our interactions with you;

  • To process transactions;

  • To enforce our Terms of Service;

  • To provide you with advertisements;

  • To analyze your interactions with us or our website.


Identifying information - Email address

Specific piece of personal information shared and disclosed

Email address

Categories of third parties with whom personal information is/was shared and disclosed

  • Customer management systems;

  • Data analytics providers;

  • Email marketing vendors;

  • Email service providers;

  • Financial transactions processors;

  • Hosting providers;

  • Parties that need to operate the website.


Reason(s) for sharing and disclosing

  • To market to you via email;

  • To manage our interactions with you;

  • To process transactions;

  • To enforce our Terms of Service;

  • To provide you with advertisements;

  • To analyze your interactions with us or our website.


Internet or other electronic activity - Browsing history

Specific piece of personal information shared and disclosed

Browsing history

Categories of third parties with whom personal information is/was shared and disclosed

  • Customer management systems;

  • Data analytics providers;

  • Email marketing vendors;

  • Email service providers;

  • Financial transactions processors;

  • Hosting providers;

  • Parties that need to operate the website.


Reason(s) for sharing and disclosing

  • To market to you via email;

  • To manage our interactions with you;

  • To process transactions;

  • To enforce our Terms of Service;

  • To provide you with advertisements;

  • To analyze your interactions with us or our website.


Internet or other electronic activity - Search history

Specific piece of personal information shared and disclosed

Search history

Categories of third parties with whom personal information is/was shared and disclosed

  • Customer management systems;

  • Data analytics providers;

  • Email marketing vendors;

  • Email service providers;

  • Financial transactions processors;

  • Hosting providers;

  • Parties that need to operate the website.


Reason(s) for sharing and disclosing

  • To market to you via email;

  • To manage our interactions with you;

  • To process transactions;

  • To enforce our Terms of Service;

  • To provide you with advertisements;

  • To analyze your interactions with us or our website.


Internet or other electronic activity - Information regarding your interaction with our website or application

Specific piece of personal information shared and disclosed

Information regarding your interaction with our website or application

Categories of third parties with whom personal information is/was shared and disclosed

  • Customer management systems;

  • Data analytics providers;

  • Email marketing vendors;

  • Email service providers;

  • Financial transactions processors;

  • Hosting providers;

  • Parties that need to operate the website.


Reason(s) for sharing and disclosing

  • To market to you via email;

  • To manage our interactions with you;

  • To process transactions;

  • To enforce our Terms of Service;

  • To provide you with advertisements;

  • To analyze your interactions with us or our website.


Internet or other electronic activity - Information regarding your interactions with advertisements

Specific piece of personal information shared and disclosed

Information regarding your interactions with advertisements

Categories of third parties with whom personal information is/was shared and disclosed

  • Customer management systems;

  • Data analytics providers;

  • Email marketing vendors;

  • Email service providers;

  • Financial transactions processors;

  • Hosting providers;

  • Parties that need to operate the website.


Reason(s) for sharing and disclosing

  • To market to you via email;

  • To manage our interactions with you;

  • To process transactions;

  • To enforce our Terms of Service;

  • To provide you with advertisements;

  • To analyze your interactions with us or our website.

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

  • Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;

  • Having comprehensive security policies and procedures;

  • Maintaining up-to-date software and safeguards.

Sale of your information

We do not sell your personal information. Please see the "Your Rights" section below for more information about exercising your privacy rights regarding sales of your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyzing our Website traffic;

  • Analyzing your interactions with advertisements;

  • Identifying if you are signed in to the Website;

  • Testing content on the Website;

  • Storing information about your preferences;

  • Recognizing when you return to the Website.


Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.


Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website. We do not sell the personal information of minors under the age of 16.


Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.


Information retention

We retain the following personal information for the following periods of time:

Identifying information

Internet or other electronic activity


Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at info@leverageflo.ai.


Your rights

All visitors or users of this website have the following rights with regard to their personal information:

  1. The right to opt out of use of your personal information for the purposes of targeted advertising.

  2. The right to access the personal information that we have collected about you.

  3. The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties to whom we disclose the personal information.

  4. The right to know whether your personal information is sold or disclosed and to whom.

  5. The right to say no to the sale of your personal information.

  6. The right to opt out of the sharing of your personal information.

  7. The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

  8. The right to request that we delete all or some of the personal information that we have collected on you.

  9. The right not to be discriminated against based upon your exercise of your privacy rights.

  10. The right to equal service and price, even if you exercise your privacy rights.

  11. The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).

  12. The right to request that we amend any of the information that we have collected about you.

  13. The right to withdraw your consent to the processing of your data.

  14. The right to request that we restrict the processing of your data.

  15. The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

  16. The right to not have to identify yourself, or of using a pseudonym in certain circumstances.

  17. The right to stop receiving unwanted direct marketing.

  18. The right to request your personal information in a portable and, to the extent feasible, readily usable format that allows you to transmit that information to another entity.

  19. The right to limit the use and disclosure of your sensitive personal information.

  20. The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.


Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Mr Ron Chio
ron@leverageflo.ai
+61439801298


If you opt-out by contacting us as stated above, your preference will be applied to your account and our databases, including offline sales.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

  • Name;

  • Phone number;

  • Email address.


Please note that we may be unable to process your request if you do not provide us with the above information.


You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:

  • Valid power of attorney;

  • The requester's valid government-issued ID;

  • The authorized agent's valid government ID.


Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.


You have the right to appeal a refusal to take action on a rights request. You may file an appeal to us at the contact information provided above. We will respond to most appeal requests within 45 days to 60 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond (up to 90 days total). In our response to your appeal, we will inform you of any actions taken or not taken and the reason(s) as to why. Normally, we do not charge a fee to process or respond to consumer requests. However, we may charge a fee for a second or subsequent request within a 12-month period.

Complaints

You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:

  • Mr Ron Chio

  • info@leverageflo.ai

  • +61439801298

Any such complaints must first be addressed to us in writing. We will respond to all complaints within a reasonable time (usually 30 days).


Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Ron Chio
+61439801298
info@leverageflo.ai


You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above.

Location of data processing


All data processing activities undertaken by us take place in United Kingdom.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.


Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.


Questions

If you have any questions about this Privacy Policy, please contact us at info@levarageflo.ai.

Copyright © 2024 by Leverage Flo AI Ltd | All Rights Reserved | Privacy Policy |

Designed by Clever Quokka

Copyright © 2024 by Leverage Flo AI Ltd
| All Rights Reserved | Privacy Policy |

Designed by Clever Quokka